Effective Date: June 19, 2026
Welcome to FaeryWoods. These Terms of Service ("Terms") govern your access to and use of our website, products, and services available through faerywoods.com. By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of the website and services.
1. Acceptance of Terms
By accessing this website, you confirm that you are legally capable of entering into a binding agreement or have obtained permission from a parent or legal guardian if required by applicable law.
Your use of this website must comply with all applicable laws and regulations.
2. Website Use
FaeryWoods grants you a limited, non-exclusive, and revocable right to access and use this website for personal, non-commercial purposes.
You agree not to:
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Use the website for unlawful activities.
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Attempt to gain unauthorized access to systems or data.
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Interfere with the operation or security of the website.
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Upload malicious software, viruses, or harmful code.
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Copy, reproduce, or exploit website content without permission.
We reserve the right to suspend or terminate access for violations of these Terms.
3. Product Information and Availability
We strive to present accurate product descriptions, images, pricing, and availability information. However, occasional errors may occur.
We reserve the right to:
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Correct inaccuracies or omissions.
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Modify product descriptions and pricing.
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Limit product quantities.
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Discontinue products without notice.
Product colors and appearances may vary depending on your device settings and display capabilities.
4. Orders and Payments
By placing an order, you represent that all information provided is accurate and complete.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
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Suspected fraud or unauthorized activity.
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Pricing or inventory errors.
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Violations of these Terms.
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Inability to process payment.
Payment must be successfully authorized before an order is processed and shipped.
5. Pricing
All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.
Prices and promotions may be changed at any time without prior notice. Such changes will not affect orders that have already been accepted and processed.
6. Shipping and Delivery
Shipping times provided on our website are estimates only and are not guaranteed.
FaeryWoods is not responsible for delays caused by:
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Shipping carriers
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Weather conditions
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Customs processing
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Incorrect customer information
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Events beyond our reasonable control
Additional shipping terms may be outlined in our Shipping Policy.
7. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund & Return Policy. By making a purchase, you acknowledge and agree to the terms outlined in that policy.
8. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services. These resources are provided for convenience only.
FaeryWoods does not control and is not responsible for the content, policies, products, or practices of third-party websites. Your use of any third-party service is at your own risk.
9. User Submissions
If you submit reviews, comments, suggestions, feedback, images, or other content to FaeryWoods, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content in connection with our business operations.
You agree that submitted content will not:
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Violate any law or regulation.
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Infringe upon intellectual property rights.
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Contain defamatory, offensive, or misleading material.
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Include malicious software or harmful code.
We reserve the right to remove content at our discretion.
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Accuracy of Website Information
While we make reasonable efforts to maintain accurate information, we do not guarantee that all content on the website is complete, current, or error-free.
Information on the website is provided for general informational purposes and should not be relied upon as the sole basis for making decisions.
12. Prohibited Activities
You may not use the website to:
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Violate any applicable law.
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Engage in fraudulent or deceptive practices.
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Harass, abuse, or harm others.
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Distribute malware or harmful technology.
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Collect personal information without authorization.
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Interfere with website functionality or security.
Any prohibited activity may result in immediate termination of access and possible legal action.
13. Disclaimer of Warranties
The website, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
To the fullest extent permitted by law, FaeryWoods disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
14. Limitation of Liability
To the maximum extent permitted by law, FaeryWoods, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.
Our total liability for any claim relating to a purchase or use of our services shall not exceed the amount paid by you for the applicable product or order.
15. Indemnification
You agree to defend, indemnify, and hold harmless FaeryWoods and its affiliates, officers, employees, agents, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of the website.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.
17. Termination
We may suspend or terminate your access to the website or services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that may harm our business, customers, or operations.
18. Entire Agreement
These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other posted policies, constitute the complete agreement between you and FaeryWoods regarding your use of the website and services.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts and applicable United States laws, without regard to conflict of law principles.
20. Changes to These Terms
FaeryWoods reserves the right to update, modify, or replace these Terms at any time. Changes become effective immediately upon posting to the website unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Contact Information
If you have questions regarding these Terms of Service, please contact us:
FaeryWoods
180 Progress Avenue
Springfield, MA 01104
United States
Email: info@faerywoods.com
Website: faerywoods.com
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
Average Response Time: 1–2 Business Days